I'd like to change my SkyPhone number.

You can change your SkyPhone number only in the following steps. Your History, SkyPhone Contacts and Settings will remain the same.

Note: You can't use your previous number after you get your new SkyPhone number.
The previous number can be acquired by another user.

  • Settings in SkyPhone > "Reset" > Tap "Get a New SkyPhone Number."


<SkyPhone User Support Holiday Closing>

The SkyPhone User Support will be closed during the following time due to Japanese national holidays as Golden Week.

Holiday Closing Time: From Saturday, April 27, 2019 To Monday, May 6, 2019 (JST)
Unavailable Services: User support services (including our responses to your inquiries)

Please note that you'll be responded on May 7 (JST) or later if you contact us after 1:00 PM on April 26 (JST).

You can continue using SkyPhone as usual while our user support services are unavailable.
Thank you for your understanding and cooperation.

If you need our support, click here to contact us.

SkyPhone User Support

Contact Form

Business hours to reply to your message: Monday to Friday 10:00 AM to 5:00 PM (JST), except for national holidays