Thank you for using SkyPhone.
Instability in incoming and outgoing calls continued after the server problem occurred around three p.m. on April 12, 2021 (JST).
The server problem is fixed now and we 've also conducted measures to prevent this problem from happening again.
Therefore, the service is stable now and you can make calls normally.
We apologize that it took a lot of time to resolve the problem and the inconvenience caused by that.
The affected services
- Incoming and outgoing calls
- Other general services
The problem is resloved and you can use the service normally.
What caused the problem
The server was overloaded because the number of the app users increased and the access was concentrated at a specific time.
Measures to prevent this problem from happening again
- Review the program
We look forward to serving you for many years to come.