From 3:00 pm on April 12, 2021 (JST), we had a problem in the server. We sincerely apologize for the inconvenience. If you couldn't make or receive calls or you...
Maintenance / Problem Info
[Updated] Fixed the problem in outgoing calls from May 30
We've fixed the problem in making a call which was caused by the server failure from 7:40 pm on May 30 (JST). Would you please try again if you found...
[iOS/Android] About the problem in outgoing calls from May 30
We've fixed the problem in making a call which was caused by the server failure from 7:40 pm on May 30 (JST) . Would you please try again if you...
[ iOS ] About the problem caused by the app update on April 3
We've fixed the crash problem where some users found after they updated the app to version 1.6.21 and 1.6.22. We've released version 1.6.23, so please update to the latest version....
[ iOS ] About the app crashing in the latest version
In the SkyPhone version 1.6.21 for iOS, which was released on April 3, 2019 (JST), some users find that the SkyPhone app cannot open after you update the app to...
[ Resolved ][ iOS ] About the problem in receiving and making a call
There was a problem where you couldn't call or receive from a SkyPhone number starting 0880. Now the problem is solved, so please try again if you failed to make...
[ Resolved ] About the server problem from December 12 to 13, 2017
From 9:30 pm on December 12 to 9:00 am on December 13, 2017 (JST), a server issue ocurred and there was instability in making and receiving a call on SkyPhone....
[ Resolved ] About the server problem from November 25 to 27, 2017
From 1 pm on November 25, 2017 (JST) to 9 am on November 27, 2017 (JST), a server issue ocurred and there was communication instability in the SkyPhone service. Now...
[ Android ] Problem in the first launch of the app
We had a problem where the app was terminated when you installed and tried to launch the app for the first time. We apologize for the inconvenience and thank you...
[ Android ] Problems in making and receiving calls
In the app version 1.5.7 and 1.5.8, you might be unable to receive calls in certain conditions. Please update to the latest version of the app (1.5.9). We apologize for...
