Answer Incoming Calls

The way to answer calls is different depending on type of device, OS, version, condition of device or settings.
iOS

In iOS 13 or later (Integrated Calling: ON in iOS 12 or earlier)


You can select "Accept" or "Decline" without unlocking the screen.
Note: You can answer an incoming call by sliding to the right without unlocking the lock screen.

In iOS 10,11 and 12 (Integrated Calling: OFF)

Receive Calls on the Lock Screen


In order to answer a call, slide to the right.
Note: If you set a passcode on the lock screen, you must unlock it.

If you can't answer a call, pop (press deeper) the notification.

Receive Calls on the Home Screen


Tap a banner to answer calls.

If you can't answer a call, slide a banner down or pop (press deeper.)

Android

In Android 8.0 or later

Notification setting: Show Banners Only


Select "Answer" or "Decline."

Notification setting: Show the Calling Screen


Select "Answer" or "Decline."
Note: In Android 10, priority notifications will appear instead of the calling screen when the home screen or another app is opened.

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