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My voice sometimes echoes and it affects my calling experience badly.

If you find your voice echoes and it affects your calling experience badly, please try the following.

  • Decrease the volume of the device while calling.
    Note: If you do that while you aren't calling, the volume of notification sounds will be changed.

Note: The result depends on the device the other person is using and sometimes can't be improved.

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<SkyPhone User Support Holiday Closing>

The SkyPhone User Support will be closed during the following time due to Japanese national holidays as Golden Week.

Holiday Closing Time: From Saturday, April 26, 2025 To Tuesday, May 6, 2025 (JST)
Unavailable Services: User support services (including our responses to your inquiries)

Please note that you'll be responded on May 7 (JST) or later if you contact us after 1:00 PM on April 25 (JST).

You can continue using SkyPhone as usual while our user support services are unavailable.
Thank you for your understanding and cooperation.

If you need our support, click here to contact us.

SkyPhone User Support

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Business hours to reply to your message: Monday to Friday 10:00 AM to 5:00 PM (JST), except for national holidays