Terms of Use (Point-Paid Calls for Masters)

The terms and conditions of use for SkyPhone Point-Paid Calls (for Masters) here (hereinafter referred to as the "Terms of Use") set forth the terms and conditions between QuadSystem Co. Ltd. (hereinafter referred to as the "Company") and users (hereinafter referred to as "You" depending upon context) of any products of SkyPhone and the Point-Paid Calls service (hereinafter referred to as the "Service"), which is provided by the Company. All of You shall use the Service in accordance with the terms and conditions stated in the Terms of Use. You shall be regarded as you have agreed to the Terms of Use when you have started to use the Service.

Article 1. Definitions

Definition of each word used in the Terms of Use are as follows;

Contents shall mean sentences, voice, music, pictures, videos, software, codes and other information.
User(s) shall mean a user (users) who has (have) agreed to the Terms of Use, pay the rate that a Master set per minute in a call and apply for a point-paid call to a Master.
Master(s) shall mean a user (users) who has(have) agreed to the Terms of Use, set a rate earned per minute in a point-paid call, receive an incoming call from Users (defined below), receive a reward in accordance with the call duration.
Registered Information shall mean all of the information that a Master has provided to the Company in order to be eligible for using the Service.
Personal Information shall mean information which identifies a specified person included in the Registered Information mentioned above, such as your address, name, telephone number, email address.
ID shall mean your SkyPhone number used in the Service.
Identification Information shall mean the necessary information for the Company to verify the connection including an ID in each service and password.
Point(s) shall mean the In-app currency that Users use to use the Service.
Earned Points shall mean the consideration a Master earned during a call with a User using the Service.
The Other Terms shall mean the other documents that the company distrubutes or posts with a title such as "Terms,""Guideline,""Policy."

Article 2. Agreement to the Terms and Conditions of Use for the Service

Masters shall prepare the necessary things to use the Service such as a mobile phone, a communication device, an operation system, communication methods and electrical power. Besides, Masters are responsible for any communication fees using a communication device incurred when Masters see a website and so on.
Masters shall agree to the Terms of Use prior to using the Service. Master's use of the Service will constitute acceptance of the Terms of Use, which is valid and undeniable.
A Master shall provide a true, appropriate, and full information when a Master registers his/her information of himself/herself. Besides, a Master shall update the information to make it always the latest.
A Master shall manage his/her password strictly by himself/herself in order to avoid the password being used unfairly. The Company shall regard that the activity incurred by using the password will not be the responsibility of the Company, but of the Master.
When a corporate code is registered as the method of redemption of earned points, the Company will consider that the master in question belongs to that corporation.
If the Master is a minor, he/she must obtain the consent of his/her legal representative before using the Service.
If a Master under 18 years old pretended that he/she had a consent of his/her legal relative in the use of the Service or that he/she was 18 years old or older and started to use the Service, all of his/her activities relating to legal matters in the Service may not be cancelled.
If a Master who was under 18 years old when he/she agreed to the Terms of Use uses the Service after he/she becomes 18 years old, the Master shall be considered as he/she has agreed that all of his/her activity relating to legal matters have been done with his/her responsibility.
When the contract between the corporation to which the Master belongs and the Company is terminated, the Master shall delete the corporate code in accordance with the instructions from the corporation to which the Master belongs.

Article 3. Modification of the Terms of Use

The Company may change the Terms and Conditions and other terms and conditions as the Company deems necessary without prior notice to the Master and the Corporate Subscriber.
When these Terms and Conditions or other applicable terms and conditions are revised, such revision shall be posted on the official website and shall be deemed as notification to the Master and the Corporate Contractor. However, as we will not be able to individually notify the contents of such changes, please refer to the latest version of the Terms and Conditions and other applicable terms and conditions at any time when using the Service.

Article 4. Handling of the Contents

Masters shall not engage in the following in any methods beyond the scope that the Company set forth; reproduction, sending, handover (including purchase and sale), lending, translating, adapting, reprint without permission, use for the purpose of gaining profit, modification, disassembling, decompiling and reverse engineering.

Article 5. The Description of the Service [for Masters]

This service is a Point-Paid Calls service in which users use points to call selected masters.
The Service is called Point-Paid Calls, in which Users purchase Points to make a call to a Master whom a User chooses. The Company shall provide the system necessary for the use of the Service, collect the service charges and operate other taskes relating to those. The Company shall not be responsible for the content of calls between Users and Masters and also any troubles incurred due to the contents of the talk. Therefore, if a problem occurs which you need to call the police in the use of the Service, you shall be responsible with dealing with the problem as soon as possible.
The necessary Points during a call per minute can be set by 10 Points up to 10,000 Points. Besides, the maximum duration of a point-paid call is 6 hours.
If a Master received an incoming call from a User and the call has been interrupted or disrupted within 15 seconds after the call initiation, the User's Points shall not be deducted at all and the Master's Earned Points shall not be earned at all. (Please note that the Points deduction shall be decided based on the call duration that is recorded on the server, and that can be different from that displayed on a Master's device screen.) Therefore, you should use the Service on a stable network.
Regarding the times when a call started and ended, the time displayed on a Master's device may be different from what is recorded by the Company's device due to the congestion of the network. In that case, the Company shall use the time recorded by the Company's device for the calculation of the Points deduction.
If an incoming call from a mobile phone or another calling application during a point-paid call occurs, there may be a disruption in the Service. In that case, the period from the time when you cannot continue talking to the time when the call is regarded as disrupted on the server shall be included to the call duration and Points will be deducted for the duration time.
The Company shall notify Masters of information of server problems, updates of the service and so on on the official website.
Masters shall observe the Article 6. of the Terms of Use relating to the Points exchange when he/she purchases Points issued in the Service.

Article 6. Points Exchange

Masters shall acquire the Points which are worked out by the following formula as Earned Points by talking with a User; (necessary Points per minute in a call determined by a Master) x call duration.
Earned points held by the Master may only be used for redemption as stated on the point redemption screen. Earned points cannot be used to make outgoing calls.
Points are solely available for a Master who purchased the Points. The Points may not be lent, handovered, purchased and sold to another member of the Service or a third party, or exchanged for money.
We will evaluate masters and award points based on user evaluations, point call time, and other factors, using a method determined by our company.
Any fractions will be rounded down. The Company may change the rates at any time without obtaining the prior consent of the Master or notifying the Master in advance.
The minimum redemption amount is 5,000 yen equivalent. The closing date is the last day of each month, and the exchange will be made when the exchange amount exceeds 5,000 yen. The exchange procedure will be conducted by the Company on or after the day following the closing date.
The information (email address and corporate code) registered with the Point Exchange Method at the time the exchange procedure is initiated will be used as the remittance destination for the exchange amount covered in the preceding paragraph.
The remittance procedure is performed at the end of the month following the closing month, and the remittance amount will be remitted after deducting the necessary remittance fee from the exchange amount (if the exchange method has a remittance limit, the amount will be remitted in installments). After confirming that the remittance procedure has been successfully completed, the details will be displayed in the exchange history (except for corporations).
1. PayPal - Japanese yen is transferred to your PayPal account (email address). *The money will be deposited into your PayPal account, and any fees incurred due to PayPal's terms and conditions, such as transfer to a bank account or currency conversion, will be borne by the Master.
2. Corporate - A separate agreement must be entered into between the corporation or entity with multiple masters and us. The funds will be sent to the bank account or PayPal account specified in the agreement by the corporation or entity corresponding to the corporate code registered.
The following is the procedure to be followed in the event that there is an error in the remittance address specified in Section 6 of this Article.
1. PayPal - If you send money to a PayPal account (email address) and there is an error in the transfer, the error will be displayed in your redemption history, If the information is not corrected in your PayPal account (email address) by the end of the sixth month after the initial redemption, we will consider the redemption points abandoned.
2. Corporate - If there is an error in the corporate code and we have successfully completed the money transfer, we will not be able to restore or re-transfer any earned points that have been processed. In addition, SkyPhone Customer will contact you via email or other means if there is an error in the payee requested in the corporate contract.
Points earned will be forfeited if the Master is disqualified in accordance with Article 2.11 of the Terms of Use.

Article 7. Master Responsibilities

The preparation of the device and communication environment necessary to use the Service shall be done at the responsibility and expense of the Master, and the Company shall not be responsible for any inquiries from the Master, including but not limited to responses to such inquiries.
The Master shall use the information received through the Service or manage the information provided based on his/her own responsibility and judgment. Even if Master or any third party incurs any damage as a result of the use or provision of such information, Master shall not seek compensation or any other burden for such damage from the Company.
In the event that the Company incurs damages as a result of a Master's violation of these Terms and Conditions, the Company may demand compensation from the Master for such damages, and the Master must immediately comply with such demand.

Article 8. Restrictions

Masters shall be prohibited to do the following activities in the use of the Service. If the Company believes that a Master has violated the restrictions, the Company may terminate the Master's use of the Service, delete the Master's registered information or take action that the Company regards as necessary. In that case, any questions or complaints about the result of the deletion or termination of the use of the Service shall not be accepted.

Activities that infringe intellectual property rights, such as copyrights, fame, privacy, and all other rights of the Company and/or a third party granted by the law or contract
Activities that are against a law, a judgement, decision or order of a court, or administrative measures
Criminal acts or acts that lead or may lead to criminal acts.
Activities that might violate public order or morals
Impersonating the Company or a third party or intentionally spreading false information.
Acts of using the Service for the purpose of harassing or defaming the User or a third party, or for any other purpose different from the intended purpose of use of the Service.
Unauthorized collection, disclosure, or provision of personal information, registration information, or usage history information of others.
Any act of buying, selling, or paying money without the Company's permission, any act of inducing an encounter for the purpose of sexual or obscene acts, any act of engaging in unacquainted relationships with the opposite sex, or any act of solicitation for religious activities or religious organizations.
Transmission of excessively violent expressions, sexually explicit expressions, expressions that lead to discrimination based on race, nationality, creed, gender, social status, family origin, etc., expressions that induce or encourage suicide, self-harm, or drug abuse, or expressions that contain other antisocial content and cause discomfort to others.
Profit-sharing or other acts of cooperation with antisocial forces.
Acts of interfering with the server or network system of the Service, acts of using BOTs, cheat tools, or other technical means to manipulate the Service, acts of intentionally using malfunctions in the Service, acts of making unreasonable inquiries or demands of the Company such as repeating similar questions more than necessary, and other acts of interfering with the operation of the Service by the Company, and acts of interfering with the Company's operation of the Service. Any other act that interferes with or interferes with the Company's operation of the Service.
Publication of the contents of calls made on the Service (regardless of the method used, including but not limited to publication of recordings or transcriptions) without the prior express approval of the User and the Company.
Actions that assist or encourage any of the acts described in paragraphs 1 through the preceding paragraph.
Any other actions that the Company deems inappropriate.

Article 9. The Company's Exemption of Liability

The Company shall not guarantee explicitly or implicitly that no errors (deficits relating to safety, reliability, accuracy, integrity, effectiveness, adaptablility for the certain purpose, security, bugs and infringement of rights) are included in the Service. The Company shall not be responsible for eliminating the errors in providing the Service.
The Company shall not have an obligation to compensate any damages to Masters arising directly or indirectly from the use of the Service.
In the case where trouble (including suggestion of illegal activities or against public morals, defamation, insultation, invasion of privacy, threat, libelous attacks or harassment) arises between a User and a Master or between a Master and a third party, the concerned parties shall be responsible for the resolution. The Company shall not be responsible for resolution.
The Company shall not be responsible for any damages caused or induced by information or services provided by a Master, any achievements brought by the use of a Master's information and legitimacy or moralilty, licensing, accuracy of a Master's information.
The Company shall not be responsible for any damages caused by an information device, line, software that a Master is using. The Company may notify Masters the corresponding environment by the methods set forth.
The Company shall not be responsible for any damages caused by modification, discontinuation, or termination of the Service.
The Company shall not be responsible for transactions conducted by a User or a third-party and a Master through the Service. All of the transactions shall be conducted with the responsibility of a User, Master or a third party and a User.
Masters shall have agreed that the Service does not support all types of information devices and that a problem can occur in the Service due to the version upgrade of the OS the device used in the use of the Service. The Company shall not guarantee that the Company modifies the programs to fix the problem.
Masters shall have agreed that a part or all of the Service may be restricted due to the modification of the terms of use or the operation policy of stores such as AppStore.
Regardless of the sections above from 1. to 9., the Company shall not have any obligation to compensate Masters for any damages if the damage was caused by special reasons.
The compensation for the damages arising from the Company's debt default or illegal activities caused by the Company's fault (except for a serious fault) to a Master will be up to 100 thousand yen.
If a User obtained Points unfairly, the concerned Master may not acquire the Earned Points for the call with the User. Regarding the unfair use of Points, the Company shall not have any obligation to exchange the Points.
When we receive a chargeback request from a user or payment company, we will check the usage history and discuss the matter with the payment company. If necessary, we will confirm the situation with the Master. Depending on the outcome of the deliberation, the Master may issue a refund to our company.

Date of Enactment: November 29, 2024