How can I change the ringtone?

  1. Settings in SkyPhone > Tap "Ringtone."
  2. Check the ringtone to use and tap Back button ("OK" in Android.)
【For users of Android 12 and later】

  • You can set ringtones stored in the device.
  • Background and foreground ringtones are played according to the OS notification settings.
  • The ringtone name appears as “System Settings” and tapping it brings up the Android notification settings screen.
  • Please change the ringtone from the Android notification settings screen.
  • If you have changed the ringtone on the Android notification settings screen, you cannot revert to the app's own ringtone (to revert, you must reinstall the app).
  • If the app is updated to version 1.9.5 or later on Android 12 and later, the app notification sound set at that time will be inherited.
  • If newly installed on Android 12 and later, “Ringtone 05” will be the default setting.

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<SkyPhone User Support Holiday Closing>

The SkyPhone User Support will be closed during the following time due to Japanese national holidays as Golden Week.

Holiday Closing Time: From Saturday, April 26, 2025 To Tuesday, May 6, 2025 (JST)
Unavailable Services: User support services (including our responses to your inquiries)

Please note that you'll be responded on May 7 (JST) or later if you contact us after 1:00 PM on April 25 (JST).

You can continue using SkyPhone as usual while our user support services are unavailable.
Thank you for your understanding and cooperation.

If you need our support, click here to contact us.

SkyPhone User Support

Contact Form

Business hours to reply to your message: Monday to Friday 10:00 AM to 5:00 PM (JST), except for national holidays