Can I use SkyPhone overseas (out of Japan)?

If your device can connect to the Internet, SkyPhone is available. However, some carriers put a restriction on VoIP communication.

Note: Please be careful not to break the laws of the country where you stay. We will not be responsible for any offence you commit.

Categories

<SkyPhone User Support Availability During the September Holidays>

Please be informed that SkyPhone User Support will be closed during the following period due to Japanese national holidays.

Support Closure: September 19 (Sat.) – September 23 (Wed.), 2026
Unavailable Services: Responses to support inquiries and related support services

Inquiries received after 1:00 PM (JST) on September 18 will be answered sequentially from September 24.

We apologize for any inconvenience this may cause and appreciate your understanding.

Please note that while our user support services will be closed during this period, SkyPhone will remain available as usual.

If you need our support, click here to contact us.

SkyPhone User Support

Contact Form

Business hours to reply to your message: Monday to Friday 10:00 AM to 5:00 PM (JST), except for national holidays