When transferring subscriptions after a model change

iOS

Tap "Restore Billing Information" after installing SkyPhone with the same Apple account.

Android

Install SkyPhone on the Play Store app while signed in with the same Google account.

*Only one unit is available.
*If you are switching to a different operating system, cancel the subscription under your previous account before making the switch. After switching to the new OS, you can then repurchase the subscription.

Categories

<SkyPhone User Support Holiday Closing>

The SkyPhone User Support will be closed during the following time due to Japanese national holidays as Golden Week.

Holiday Closing Time: From Saturday, April 26, 2025 To Tuesday, May 6, 2025 (JST)
Unavailable Services: User support services (including our responses to your inquiries)

Please note that you'll be responded on May 7 (JST) or later if you contact us after 1:00 PM on April 25 (JST).

You can continue using SkyPhone as usual while our user support services are unavailable.
Thank you for your understanding and cooperation.

If you need our support, click here to contact us.

SkyPhone User Support

Contact Form

Business hours to reply to your message: Monday to Friday 10:00 AM to 5:00 PM (JST), except for national holidays