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When cancels the subscription

iOS

  • iOS 15 or higher
    1. Tap "Check and Cancel Subscription Status" to display the subscription dialog box
    2. Tap "Hide Ads
    3. Tap "Cancel Subscription
  • Under iOS 15

    • Please check the following
    If you need to cancel your Apple subscription

Android

  1. Under "Settings" -> "Upgrade" tapping on "Check Subscription Status and Cancel" will display a list of your subscriptions.
  2. Tap "Hide Ads
  3. Tap "Cancel Subscription

*Available until the expiration date at the time of purchase and will become invalid after the expiration date.

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<SkyPhone User Support Holiday Closing>

The SkyPhone User Support will be closed during the following time due to Japanese national holidays as Golden Week.

Holiday Closing Time: From Saturday, April 26, 2025 To Tuesday, May 6, 2025 (JST)
Unavailable Services: User support services (including our responses to your inquiries)

Please note that you'll be responded on May 7 (JST) or later if you contact us after 1:00 PM on April 25 (JST).

You can continue using SkyPhone as usual while our user support services are unavailable.
Thank you for your understanding and cooperation.

If you need our support, click here to contact us.

SkyPhone User Support

Contact Form

Business hours to reply to your message: Monday to Friday 10:00 AM to 5:00 PM (JST), except for national holidays