Send message

【First time】
・Select the person you want to send a message to from your contacts (If they are not in your contacts, please register them)
・Tap the message icon
・Type your message and send it
Tap the clock icon next to the send button to change the deadline for auto-delete messages.

【Second time or later】
・Tap the History tab
・Select the person you want to send a message to from the list
・Type your message and send it
Tap the clock icon next to the Send button to change the expiration date for auto-deleting messages.

Please note that messages that have been posted for a certain period of time will be automatically deleted. The time limit for automatic deletion of messages on both sides will follow their respective settings. For example, if you set a 7-day time limit for yourself, the time limit for messages displayed to you and your partner will be 7 days.
If you see the message "Could not process because you are blocked. Please note that we will not be able to help you if you contact SkyPhone User Support.

Categories

<SkyPhone User Support Summer Holiday Closing>

The SkyPhone User Support will be closed during the following time.

Holiday Closing Time: From Saturday, December 27, 2025 To Sunday, January 4, 2026 (JST)
Unavailable Services: User support services (including our responses to your inquiries)

Please note that you'll be responded on January 5 (JST) or later if you contact us after 1:00 PM on December 26 (JST).
You can continue using SkyPhone as usual while our user support services are unavailable.

Thank you for your understanding and cooperation.

If you need our support, click here to contact us.

SkyPhone User Support

Contact Form

Business hours to reply to your message: Monday to Friday 10:00 AM to 5:00 PM (JST), except for national holidays