Where to look for unread and read

Read/unread can be determined by the presence or absence of a tick under the sent message.
Please judge by the following.
 ・With ✔: read
 ・Without ✔: unread

The read tick will appear when the recipient opens the message (there may be a slight error due to network issues).

Categories

<SkyPhone User Support Summer Holiday Closing>

The SkyPhone User Support will be closed during the following time.

Holiday Closing Time: From Saturday, December 27, 2025 To Sunday, January 4, 2026 (JST)
Unavailable Services: User support services (including our responses to your inquiries)

Please note that you'll be responded on January 5 (JST) or later if you contact us after 1:00 PM on December 26 (JST).
You can continue using SkyPhone as usual while our user support services are unavailable.

Thank you for your understanding and cooperation.

If you need our support, click here to contact us.

SkyPhone User Support

Contact Form

Business hours to reply to your message: Monday to Friday 10:00 AM to 5:00 PM (JST), except for national holidays