Point exchange will be processed after the day following the closing date (the last day of each month).
*Only if there are more than 5,000 points earned
The sending procedure is performed at the end of the month following the closing month and sent to the recipient registered by the master himself/herself.
<SkyPhone User Support Holiday Closing>
The SkyPhone User Support will be closed during the following time due to Japanese national holidays as Golden Week.
Holiday Closing Time: From Saturday, April 26, 2025 To Tuesday, May 6, 2025 (JST)
Unavailable Services: User support services (including our responses to your inquiries)
Please note that you'll be responded on May 7 (JST) or later if you contact us after 1:00 PM on April 25 (JST).
You can continue using SkyPhone as usual while our user support services are unavailable.
Thank you for your understanding and cooperation.
If you need our support, click here to contact us.
Business hours to reply to your message: Monday to Friday 10:00 AM to 5:00 PM (JST), except for national holidays