I made a call, why are the points I earned 0 pts?

If the call ends after less than 15 seconds, the call will be counted as 0 pt and no points will be earned.
Also, points cannot be earned if the point unit price is set to 0 pt.

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<SkyPhone User Support Summer Holiday Closing>

The SkyPhone User Support will be closed during the following time.

Holiday Closing Time: From Saturday, December 27, 2025 To Sunday, January 4, 2026 (JST)
Unavailable Services: User support services (including our responses to your inquiries)

Please note that you'll be responded on January 5 (JST) or later if you contact us after 1:00 PM on December 26 (JST).
You can continue using SkyPhone as usual while our user support services are unavailable.

Thank you for your understanding and cooperation.

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SkyPhone User Support

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Business hours to reply to your message: Monday to Friday 10:00 AM to 5:00 PM (JST), except for national holidays