Error messages in the exchange history will appear if the receiving e-mail address entered is incomplete.
Please register the correct information in the “Point Exchange” section of the Master Settings.
*If you mistakenly enter someone else's e-mail address, it will be sent to that person and cannot be resent. Please be careful not to make a typing mistake.
*If the address is not corrected or is not a sendable address by the end of the sixth month after the initial redemption, the redemption points will be forfeited.
[Maintenance Notice]
We will have a server maintenance during the following time. The SkyPhone service will be available, but the maintenance might cause instability in the service during the time.
We are very sorry for any inconvenience this may cause you and appreciate your understanding.
Maintenance Period: Tuesday, June 23, 2026, 9:00 am – 12:00 noon (JST)