Issuance of transfer code by recovery email address

[Send Transfer Code to Recovery Email] has been added to the [Transfer SkyPhone number] screen on the initial startup screen.

How to operate the [Send Transfer Code to Recovery Email] screen
1. enter the recovery email address registered in the Master Settings or Circle function and the passcode (4-digit number) that you have thought of for issuing the transfer code.
2. The transfer code will be sent to your registered email address.
3. Please use the transfer code in the email and the passcode you entered in step 1 to take over the account.
The transfer code is valid for 1 hours after it is issued. If the expiration date expires, start over from the beginning.
Do not share the transfer code or passcode with others or make it public.

For the conventional transfer method, please refer to here.

Categories

<SkyPhone User Support Summer Holiday Closing>

The SkyPhone User Support will be closed during the following time.

Holiday Closing Time: From Friday, August 8, 2025 To Wednesday, August 20, 2025 (JST)
Unavailable Services: User support services (including our responses to your inquiries)

Please note that you'll be responded on August 21 (JST) or later if you contact us after 1:00 PM on August 7 (JST).
You can continue using SkyPhone as usual while our user support services are unavailable.

Thank you for your understanding and cooperation.

If you need our support, click here to contact us.

SkyPhone User Support

Contact Form

Business hours to reply to your message: Monday to Friday 10:00 AM to 5:00 PM (JST), except for national holidays