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[Maintenance Notice]
We will have a server maintenance during the following time. The SkyPhone service will be available, but the maintenance might cause instability in the service during the time.
We are very sorry for any inconvenience this may cause you and appreciate your understanding.

Maintenance Time: From 9:00 am to 12:00 pm, on Tuesday, August 19, 2025 (JST)

When I launch the app, "This version is no longer supported." is shown and I can't go further.

You can't make or receive calls with old versions. Please update the app as follows.

iOS

  1. Tap "App Store" on the device.
  2. Tap "Updates" at the bottom.
  3. Tap "SkyPhone" to update it.

Android

  1. Tap "Play Store" on the device.
  2. Tap "SkyPhone" in My apps.
  3. Tap "Update."

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<SkyPhone User Support Summer Holiday Closing>

The SkyPhone User Support will be closed during the following time.

Holiday Closing Time: From Friday, August 8, 2025 To Wednesday, August 20, 2025 (JST)
Unavailable Services: User support services (including our responses to your inquiries)

Please note that you'll be responded on August 21 (JST) or later if you contact us after 1:00 PM on August 7 (JST).
You can continue using SkyPhone as usual while our user support services are unavailable.

Thank you for your understanding and cooperation.

If you need our support, click here to contact us.

SkyPhone User Support

Contact Form

Business hours to reply to your message: Monday to Friday 10:00 AM to 5:00 PM (JST), except for national holidays