What is the "Transfer" function?

You can transfer the following data to the other device.

Note: The transfer function is supported in version 1.6.8 or later for iOS and version 1.6.5 or later for Android.

The data you can transfer

Your current SkyPhone number, settings in the app
Note: You cannot transfer your incoming and outgoing call history.

You can transfer as follows.

What to do on your current device

  1. Settings in SkyPhone > Tap "Transfer."
  2. Tap "Start" in the Export SkyPhone Contacts screen.
  3. Note: Your contacts won't be transferred by this function. Back up your contacts BEFORE starting this transfer.

  4. Enter a four-digit passcode and tap "Generate."
  5. Note: You must enter the passcode on your new device.

  6. Make sure to take a note or a screenshot of the transfer code.
    Note: You must enter the transfer code on the new device.
How to regenerate a transfer code
  • You can regenerate a transfer code in the same way as the above. If you regenerate a code, only the latest one is valid and the previous one becomes invalid.
Notes about after you generate a transfer code
  • If you go to Settings in SkyPhone > "Reset" > Tap "Get a New SkyPhone Number," your new SkyPhone number will be transferred.
  • The transfer code will expire in 24 hours after it is generated.

What to do on your new device

  1. Install the SkyPhone app from the Store and tap "Transfer SkyPhone number" in the first launch screen.
    Note: If you mistakenly tapped "Get a New SkyPhone Number," go to the Settings in SkyPhone > "Reset" > Tap "Erase All Content and Settings" to go back to the first launch screen.
  2. Enter your transfer code and passcode that you created on your previous device and tap "Transfer" in the transfer screen.
  3. When the transfer has completed, you will see the "Transfer Completed" alert.
    If you see the "Transfer Failed" alert, check your transfer code and passcode and enter them again.

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