What You Can Do While Calling

You can turn on/off Microphone.
Speaker button You can turn on/off Speaker.
You can turn on/off Noise Cancel.
Note: Switching Noise Cancel on/off is synchronized on the other end.
You can turn on/off Volume Up.
Note: When you turn it on, the volume is turned up during the current call only.
Note: The sound can get somewhat deteriorated.
You can turn on/off video calling.
Click here for details of the video calling.

The call quality is shown with the left indicator while calling.

If the sound quality is not good, there is a large delay or the call condition is not good, please switch communication means such as Wi-Fi.
Note: The call quality depends on the performances of communication line and device both parties use.

Categories

<SkyPhone User Support Availability During the September Holidays>

Please be informed that SkyPhone User Support will be closed during the following period due to Japanese national holidays.

Support Closure: September 19 (Sat.) – September 23 (Wed.), 2026
Unavailable Services: Responses to support inquiries and related support services

Inquiries received after 1:00 PM (JST) on September 18 will be answered sequentially from September 24.

We apologize for any inconvenience this may cause and appreciate your understanding.

Please note that while our user support services will be closed during this period, SkyPhone will remain available as usual.

If you need our support, click here to contact us.

SkyPhone User Support

Contact Form

Business hours to reply to your message: Monday to Friday 10:00 AM to 5:00 PM (JST), except for national holidays