What You Can Do While Calling

You can turn on/off Microphone.
Speaker button You can turn on/off Speaker.
You can turn on/off Noise Cancel.
Note: Switching Noise Cancel on/off is synchronized on the other end.
You can turn on/off Volume Up.
Note: When you turn it on, the volume is turned up during the current call only.
Note: The sound can get somewhat deteriorated.
You can turn on/off video calling.
Click here for details of the video calling.

The call quality is shown with the left indicator while calling.

If the sound quality is not good, there is a large delay or the call condition is not good, please switch communication means such as Wi-Fi.
Note: The sound quality depends on the performances of communication line and device both parties use.


<SkyPhone User Support Summer Holiday Closing>

The SkyPhone User Support will be closed during the following time.

Holiday Closing Time: From Saturday, August 8, 2020 To Sunday, August 16, 2020 (JST)
Unavailable Services: User support services (including our responses to your inquiries)

Please note that you'll be responded on August 17 (JST) or later if you contact us after 1:00 PM on August 7 (JST).
You can continue using SkyPhone as usual while our user support services are unavailable.

Thank you for your understanding and cooperation.

If you need our support, click here to contact us.

SkyPhone User Support

Contact Form

Business hours to reply to your message: Monday to Friday 10:00 AM to 5:00 PM (JST), except for national holidays